Supplement Warehouse Reviews

I contacted them several times, they never replied or sent the package, and they have not refunded me.

I ordered an aromatase inhibitor with next day air on the 4th. A week later, I still don't even have a tracking number, let alone the support supplement that I needed when I ordered it. No contact, no offer of a refund when I contacted them. They will leave you hanging.

It was only after I demanded a refund that they shipped my order. They're the business that will print a label but won't ship the product the day it's printed. Sure, the USPS is an abomination who constantly misses shipping dates and marks items as delivered when said items are sitting at the post office, but Supplement Warehouse simply didn't ship my order until yesterday, April 12th. They printed the shipping label on March 31. How does that equate to three weeks? Well the NEW delivery date is April 17. Do the math. If they were concerned about customer service they would have at least expedited the true shipment.

By the way I couldn't provide proof of purchase because there's no option to show the confirmation email they sent, which was corny and stupid. Here's what they sent in essence: "... we handed it off to Louis, our CrossFit athlete with the endurance of a cheetah. He opened the warehouse doors, warmed up and stretched. Then took his shaker bottle and deliciously drank his pre-workout supplement... and was off! After a minor cramp he was off to our local shipping center just one mile away. Though sweaty and tired, he inhaled his post run recovery drink and gave your package to the delivery driver just in time to get it out before the last truck of the day left."

Cute, huh? Well maybe the "delivery driver" was on foot and was going to deliver my order personally? He must've forgotten HIS shaker bottle full of pre workout supplement, because even by foot, I should have gotten my package by now!

Even one star is a lot for them this is a scam website i make an order before more than 15 days and until now there os nothing happen i tried to contact them but there is no customer service.
Dont trust them

No customer service. No concern for customers orders or help in finding a solution to a delayed or missing or stolen order. The operation manager itself was out of line telling what is what and showed no ownership for the problem with my order situation. I mean spending $350.00 isn't enough for taking responsibility for a customer's satisfaction. That is alot of money for any reason and to be treated like dirt by this company. Showing no concern at all for the customer needs or concern - take the money and run. Also, it seems the have illegal products or not so legal products they sell and the company shows no ownership for legality of products crossing borders. Seized items is apparently the customers problem when actually it is the company's problem as they should be educated to what is or is not ok to ship cross borders. I dealt with other companies and they let me know legality of cross borders of products either on the page I am adding to cart or actually communicating the information I need to make a informed decision.
Supplement Warehouse should not be in business. Don't ever order from them. I did twice and what a serious headache.

My package was supposed to arrive 5 days ago. And the tracking has no updates since they last update it said it was in my state. And that was 6 days ago. And they won't let me get my refund! This website is just a scam. Everyone go shop on Bodybuilding.com! TRUST! They come in a day to 4 days tops! Products always come and satisfy. Supplement warehouse is a SCAM

I've had a lot of good experiences with supplement warehouse. I've recommended them to my clients and will keep doing so.

Just received my order today and I'm very happy to say the least. I wanted to take an item off my order and I called them about. On the very first attempted phone call someone actually answered, she went and found my order and took it off and sent my stuff out. Shipping was very fast even through all this COVID crap. Products came in great condition they weren't stale/clumpy. Last but not least the email after you placed your order and it ships are funny, a very nice touch.

Con: The only thing that could be better on is the free sups/accessories like how the old company would do shirts or shaker bottles or free samples.

Still gets my 5 stars though!

THE BEST CUSTOMER SERVICE....EVER!!

Supplement warehouse they good company with great workers I recommend them with 5 star keep the good and secure.